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This appointment is part of a wider pattern: venues are increasingly treating food and hospitality as a revenue engine with measurable performance expectation




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Daily News Briefing



Laura Jarman

Monday 12 Jan 2026

SIDE BAR:  QUICK VIEW

Partner appointed: Thomas Franks (Sport & Leisure division)
Venue: Banks Homes Riverside, Chester-le-Street (Durham Cricket)
Scope: All food, beverage and hospitality services
Contract start: 1 January 2026
Previous model: In-house operation (Durham Cricket Events Ltd)
Stated priorities: Creativity, robust commercial plan, local supply chain support
Existing stadia references: Somerset County Cricket Club; Dunfermline AFC

Durham Cricket appoints Thomas Franks as catering partner to provide hospitality at Banks Homes Riverside from 1 January 2026, signalling a shift from in-house delivery to specialist stadia operations with a stated focus on local suppliers.


Thomas Franks Takes Over Catering at Durham Cricket’s Banks Homes Riverside as Venue Shifts from In-House to Specialist Operator


Durham Cricket has moved its food, beverage and hospitality operation to Thomas Franks, with the contract live from 1 January 2026. The club says supplier-locality and service innovation were central to the decision. Thomas Franks will be operating from Banks Homes Riverside in Chester-le-Street, handing the operator responsibility for the full food, beverage and hospitality programme at the venue.

The move replaces an in-house model previously managed by Durham Cricket Events Ltd, and marks a clear step-change in how the club wants to run hospitality across matchdays, conferences and large-scale events. The contract launched on 1 January 2026.

Durham’s finance director Ian Dawson said the club was impressed by Thomas Franks’ “personal approach”, “robust” financial projections and “creativity”, adding that there was strong alignment around supporting small local enterprises within the supply chain—an important statement in a regional economy where local sourcing can drive both economic benefit and authentic visitor experience.

For Thomas Franks, the appointment continues the build-out of its Sport & Leisure division, launched in 2023 and already operating stadia contracts at Somerset County Cricket Club and Dunfermline AFC. The operator positions itself as a family-owned catering partner focused on locally sourced produce and tailored hospitality delivery.

Banks Homes Riverside has rapidly become more than a cricket ground. Alongside domestic fixtures and England internationals, the venue runs a busy events and hospitality programme—meaning catering performance now sits directly at the centre of commercial growth, reputational delivery and customer satisfaction.

UK FOOD COUNCIL VIEW: WHAT THIS SIGNALS
This appointment is part of a wider pattern: venues are increasingly treating food and hospitality as a revenue engine with measurable performance expectations—where specialist operators can offer systems, procurement leverage, menu engineering, training and event-scale delivery that in-house models often struggle to sustain. The risk, however, is that “efficiency” can dilute locality unless supplier strategy is actively protected.

KEY QUESTIONS WE’LL BE WATCHING
• Will local SME suppliers gain real, repeatable access to the venue’s purchasing—beyond one-off “showcase” initiatives?
• How will pricing, speed-of-service and quality shift across general admission, kiosks, bars and premium hospitality?
• What workforce investment is made to support consistent delivery at scale across cricket, concerts and corporate events?

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